Summer Games in Paris

Lauren is truly an amazing person! As a coach preparing athletes for a shot at the Olympics, I learned so much about Japan, and truly appreciate the work and passion of ZI in preparing even athletes and/or coaches for travel—being well equipped with and understanding of customs and traditions that are deeply rooted in Japanese culture.

I worked with Lauren after My daughter qualified for the Olympics. It was a dream come true for our family. She helped me figure out the best places to stay and how to get tickets for the games. She also provided amazing support when the announcement came that we would not be able to attend. She is caring and well organized and if I ever need help with a trip I would work with her anytime!

My daughter qualified to compete for Team USA in the 2020 Olympics in Tokyo in August of 2019. I started working with Lauren (ZI) to make travel arrangements to attend the games when my daughter would be competing and plan a side trip to experience the culture of Japan outside of Tokyo. [...] Lauren was enjoyable and positive to work with throughout this process.

I spent four years in Japan, attending Sophia University and practicing the art of JUDO. Tokyo is the city for the 2020 Summer Games, and there is a worldwide interest in visiting for the Games and the country to gain a unique cultural experience, much like I experienced in 1964. Lauren has a current, detailed, in-depth knowledge of Tokyo and Japan, is a professional Travel Advisor, and she has a great sense of humor.

Unsurpassed quality service provided by the entire ZI team! Incredible attention to detail and a true desire to leave clients with the utmost level of satisfaction. Lauren the Founder is the definition of a consummate professional. Her kindness, courteousness, and professionalism radiated in every interaction. Cannot recommend their services more highly!

Lauren and I first came in contact with each other over a year ago when she reached out to the 1964 athletes with hopes of aiding those of us who might be planning to return to Tokyo for the 2020 Summer Games. [...] All our questions and concerns were promptly answered and showed Lauren's extensive knowledge as a travel partner. Later, her understanding of the COVID-19 epidemic and in keeping us informed was invaluable.

We were introduced to ZI by the United States Olympic Committee to help my whole family (10) people to prepare for our trip to Tokyo. This included airline reservations, transportation to and from the airport and preparation for a variety of side trips that we wanted to take before and after the Olympic games. The most important help that we needed was to obtain appropriate housing for the 10 of us. These apartments were well located and very accessible to the various venues that we would been going to for the different events located all around Tokyo. She negotiated with the landlord and with Air B&B. When Japan decided that foreign guests would not be able to attend the Games, it was necessary for Lauren to assist us to get appropriate refunds which she accomplished expeditiously and in a very satisfactory manner. We were able with Lauren's help to get refunds of almost all of our payments. Lauren also arranged several prospective sidetrips in Japan. We would highly recommend her services for travelers going to Japan in the future.

Lauren and ZI have provided me with so much information as we head into the 2020 (2021) Games. Thanks!