Navigate ever-changing travel policies and nuances while receiving personalized support for your trip, all from the comfort of your home or while on the road.

Expert Advice, Worry-Free Planning.

How we get from A to B to Z in our complex world is rapidly changing by the minute. From last-minute cancellations to border closures, unexpected changes in our travel plans can be stressful, time-consuming, and difficult to navigate. Since our industry re-opened, policies and regulations continue to shift rapidly around the Delta variant, and many destinations, restaurants and activities continue to modify and refine their policies to meet the needs of their COVID-conscious visitors.

While restrictions are being eased and many destinations are opening up, navigating all the new policies, rules and regulations may be overwhelming and stressful.

Our Virtual Travel Advisors (VTAs)—each with their own unique skill set, experience and strengths—offer on-hand and on-demand travel support to guide and provide you with information so you can make the best and most responsible decisions when planning or adjusting your trip. When you work with one of our VTAs, you’re unlocking a world of in-the-know expertise, unbelievable travel perks, and access to someone who can help you plan a safe, successful and life-changing trip.

Because when it comes to experiencing the best of the best in travel, it's about who you know.

We Cover All the Bases

Visas & government regulations

Flights & airport procedures

Transportation & navigation

Vaccines & medical support

CommonPass & other travel apps

Hyperlocal experiences

Climate & weather

And more...

I worked with Lauren after my daughter qualified for the Summer Games in Tokyo. It was a dream come true for our family. She helped me figure out the best places to stay and how to get tickets for the games. She also provided amazing support when the announcement came that we would not be able to attend. She is caring and well organized and if I ever need help with a trip I would work with her anytime!

Cathy Condie

Mother, Kyra Condie, USA Climbing

Our VTA Packages

1 Hour

Recommended for a quick Q&A, problem solving conversation.

3 Hours

Recommended for travelers with a general plan and seeking a second opinion.

5 Hours

Recommended for travelers who would like help with planning and extending their itinerary.  

To ensure the best service, please fill out our traveler form.

As a coach preparing athletes for a shot at Tokyo, I learned so much about Japan, and truly appreciate the work and passion of ZI in preparing even athletes and/or coaches for travel—being well equipped with and understanding of customs and traditions that are deeply rooted in Japanese culture.

Aman Anderson

Head Coach, BeastFingers Climbing

Our Difference

What makes ZI the top choice for conscious travelers?


We keep each and every interaction, from our VTA sessions to guided tours, intimate, educational, and oriented around a well-defined community with its primary focus directed toward the concerns of the population in that community.


We believe that every traveler is a steward of the world and that being a good one means being sustainable, respectful and conscious in how we choose to travel and interact with the destinations and communities we visit.

See the Whole Picture

Our team recognizes that most travel by its nature does not just involve industry businesses, but the destination as a whole—its ecosystems, natural resources, cultural assets and traditions, economies, communities, and built infrastructure.

We also take health, hygiene and safety very, very seriously.