Custom Trip Design

Leave the planning to the experts.

A meaningful travel experience begins with impeccable planning, and no one can make your process easier than an destination expert.

Each year we work with a handful of clients who value our unique expertise, efficiencies, global network and local connections. Think of us as travel matchmakers, curators and designers of magical travel moments.

Our private Travel Advisors, all born adventurers and dedicated travelers in their own right, go beyond the pre-packaged itineraries you see online to create a one-of-a-kind journey based on your unique travel goals and preferences. We understand the only way to deliver the best experience is to have an intimate understanding of what you care about, which is why each Advisor takes the time to get to know you to offer sage guidance and advice.

Because when it comes to experiencing the best in travel, it’s just about what you know, it’s about who you know.

Our process.

  • STEP 1
  • STEP 2
  • STEP 3
  • STEP 4
  • STEP 5

Traveler Application

The Covid-19 pandemic created a lot of stress and uncertainty for travelers and now that we're seeing the light at the end of the tunnel, we want planning your trip to bring joy! Please take a few moments to fill out our traveler form and answer some basic questions. We'll then reach out to schedule your first call with our team.


Discovery Call

During our call, we will answer any and all questions, run through some specifics, and ask a few questions of our own. We are committed to getting to know you and learning more about your travel style, values and goals to ensure our work together is a perfect fit for everyone involved.



Once our agreements are acknowledged, you will be assigned your own private Travel Advisor who will take the time to get to know you and your traveling party. How do you like to travel? What kind of experiences make travel meaningful for you? Building a successful relationship from the beginning is what separates us from everyone else, so imagine this stage is like having coffee together or a first date. This is our “hello.” This is our foundation.


Preliminary digital itinerary

After spending time to get to know you, we'll present some juicy ideas from where you'll stay, places to visit and what you'll experience day-to-day in your destination. We'll provide an initial estimated cost/person, which can be built upon as our conversations continue. In order to make this happen, we'll need USD $1k non-refundable deposit that will be applied towards working with you to curate your trip.



At the end of this process you will be presented with a beautiful executed digital itinerary as well as travel tools. Once you're on your trip, please connect with us on social media! (#responsibletravel #ZI). Our team will touch base a few times throughout your journey to ensure your satisfaction and maintain a happy relationship so that we can hit the ground running if you choose us for your next purpose-driven trip.

We've got you covered

If you've had to change a trip, or manage a big travel disruption on your own (especially during COVID-19), you probably understand why it's helpful to have someone who knows the lay of the land in your back corner. In addition to getting to know your travel style and offer recommendations, your TA will help you understand:

Destination risk alerts & government regulations
Flight & airport procedures
Where to get the best medical support
The best way to get around
How to be a mindful, culturally sensitive and respectful traveler

We had never visited Japan before and Lauren and her team helped make it a trip of a lifetime for us. We needed to coordinate things before with phone calls and communication that we weren’t prepared to do. She recommended places that we certainly wouldn’t have known about and put together an itinerary that made our travels easeful and fun!

Robyn Dino, March 2018

What you can expect when you hire us:

Complete custom itinerary design
All confirmations & reservations provided in a private digital mobile app
Direct access to your Advisor through the app prior to your trip
One 30-minute Zoom call with your Travel Advisor pre-departure
Feeling confident and less stressed knowing every detail of your trip is supported by professionals.